Today I went to VanCity a local bank and got taught a lesson in how not to run a vet clinic. My experience at VanCity Bank reminded me that I don’t have to practice medicine like bankers practice banking. I vow to my clients that I will be a great ve and not a bad vet. I will:
• Greet you sincerely.
• Offer a peaceful place to rest—even your weary feet.
• Let you know that there is nothing else I would rather do than solve your pet’s problem.
• Solve your pet’s problems, even thinking outside the box when necessary.
• Appreciate how busy you are and provide evening , weekend or housecall appointments.
• Keep your confidences.
So, hold me to it. Ensure I am a great veterinarian. Expect a safe, clean, helpful & considerate experience every time you bring your pet to me. When you come visit, bring cash or checks since I wasn’t able to wade through the requirements at VanCity in the time I had to set up a debit machine in the office.
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